FAQs

• Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
• PayPal
• Google Pay
• Shop Pay
• Apple Pay

We get it, things happen. We are happy to accept returns within 30 days for most product offerings. Please see our Return & Refund Policy page for more information.

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Please note, if the order was paid via credit card, up to 3% may be non-refundable due to processing fees. Orders canceled after items have shipped will follow our 30-Day Return Policy and will be subject to return shipping costs and/or restocking fees.

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to support@indoorsfairway.com the day of delivery.

Indoors Fairway will pay for shipping defective, damaged, or incorrect merchandise at our cost. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

You will find a Cart button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout Now".

Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

If you would like to place an order by phone, give us a call at +1 (337) 205 1865.

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

As soon as we receive your order, we begin to prepare your order for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for shipment, we will process the charges and submit the order for shipment.

An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

You can change your contact information at any time by signing into "My Account" and editing the information. Save the changes and your account will be updated.

Please note that for security reasons, we cannot edit the shipping address once the order has been processed.

Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact support@indoorsfairway.com.

We work hard to get your order to you as quickly as possible. Most in-stock items are processed and shipped within 3-4 business days from the date of your order.

No, at this time, Indoors Fairway only ships within the United States. We do not currently offer international shipping.